Compliance & Quality Assurance Manager

As our websites, partnerships, and regulatory requirements grow, so does our need for dedicated compliance and quality control resources. Consider joining our team as the new Compliance & Quality Assurance Manager.

Position Title: Compliance & Quality Assurance Manager

Reports To: Chief Technology Officer

Dotted Line To: Chief Executive Officer

Direct Reports: N/A

Position Description:

The Compliance & Quality Assurance will conduct manual QA of new features, bug fixes, internal tools, and partner compliance-critical content updates across all Digital Brands web properties. The Compliance Manager is expected to collaborate with the engineering and compliance teams, as well as project-specific stakeholders, to ensure our sites meet all business requirements at all times. The position’s primary performance metrics will include compliance risk mitigation (i.e., no compliance violations in a quarter) and ensuring all dev tasks meet business requirements.

A week in the life of a Compliance & QA Manager will include:

• Respond and adhere to compliance requests: Work closely with our head of compliance to ensure compliance-related requests are acted on promptly and accurately. This may include updating marketing verbiage, replacing brand imagery, or temporarily removing products from one or more of our sites.
• Establishing acceptance criteria: Ask questions (e.g., What if I leave X field blank?) to determine ideal feature functionality before documenting desired requirements in development tasks.
• Conducting manual QA of new features, bug fixes, and tools: Work closely with the in-house web development team to test and sign off on frontend (desktop/mobile, Chrome/Firefox/Safari/Edge), backend (WordPress), and internal tool features.
• Demoing new features: After accepting a new feature or bug fix, create a screencast and/or written documentation and share with appropriate user teams.
• Conducting site-wide audits and executing special projects: Special projects, such as auditing our sites for image copyright risk, removing outdated marketing language that’s no longer compliant, or verifying the accuracy of product specifications, may be assigned as needed.

The ideal candidate for this position will have demonstrated success in a quality control role.

Position Requirements:

• Demonstrated experience or extreme interest in a compliance-related role
  • Being held accountable to federal and/or partner compliance regulations
  • Defining and communicating business requirements
  • Conducting manual quality assurance testing
  • Monitoring/auditing web or mobile products for compliance
• Ability to communicate effectively and professionally with partners and internal teams 
• Ability to quickly understand business goals and create QA steps to help achieve them
• Familiarity with Google Sheets, WordPress, and/or Screaming Frog is a plus

Base Compensation & Benefits:

This is a full-time, salaried (exempt) position.

• Starting Annual Salary: $30,000 – $45,000, depending on experience
• Health Benefits: premier company health, vision, and dental insurance coverage
• Retirement Benefits: IRA with up to 3% employer match
• Paid Time Off: 2 weeks per year (10 personal days + 4 sick days)
• Other Perks:
  • FRIDAYS OFF! (We work Monday through Thursday, 9 AM to 5:30 PM Eastern.)
  • Week-long office closures for holidays (in addition to 2 weeks of PTO/year)
  • Activity free reimbursement (up to $50/month)
  • UF football tailgates, team happy hours, and other impromptu social events
  • Quarterly performance reviews where we evaluate for promotions and raises

Digital Brands offers a competitive benefits package and is always looking for ways to reward employees.

Position Location:

The Digital Brands office is located in the heart of downtown Gainesville, FL with team members scattered throughout the town and surrounding areas. We are currently a 100% remote operation, but employees based in Gainesville are welcome to take advantage of our office location.

Should the perfect candidate apply, we will move to hire immediately. If that candidate could be you, click “Apply Now” below and attach your résumé to the email.